QZT Help Center

QZT accepts bank transfer (SEPA / SWIFT) to the Italian corporate account, PayPal, and Western Union. For new accounts, standard production terms are 30% T/T deposit before production and 70% balance once goods pass quality inspection and are ready to ship.

Yes. QZT Electronics SRL is the Italian operating entity and issues formal Italian invoices. For Italian buyers, VAT applies at the standard rate. For EU B2B buyers paying through a company bank account to our Italian corporate account, VAT may be zero-rated under EU intra-community rules. Confirm your VAT number and shipping country during the order confirmation step.

QZT Electronics SRL, registered in Italy. Address: Via Boscofangone, Zona ASI, 80035 Nola, Italy. Phone: +86 135 9023 5636. VAT number: IT17839131004. All formal invoices and shipping documents come from this Italian entity.

L/C payment is supported for large bulk orders above the standard threshold. The L/C terms must be confirmed by both sides before order placement. Contact QZT sales for the L/C draft format and required shipping documents.

Standard QZT terms are 30% deposit before production and 70% balance after quality inspection passes. Full prepayment is not required for verified buyers. For sample orders under 1000 USD, full prepayment may be requested to start production immediately.

QZT issues a commercial invoice from QZT Electronics SRL with order details, VAT line where applicable, and shipping summary. The PDF is sent to your registered email address once payment is confirmed. Hard copies can be included with the shipment on request.

Most QZT WiFi cameras operate on the 2.4 GHz band. Confirm that the target WiFi network broadcasts 2.4 GHz before installation. Cameras will not connect if the network only broadcasts on 5 GHz. Dual-band routers are compatible when 2.4 GHz is enabled.

Most QZT WiFi cameras use the Tuya Smart app. Some module variants use the HDlivecam app. The exact app is listed on the product page. Both apps support live view, recording playback, motion alerts, and account sharing. Download the app from Google Play or Apple App Store before unboxing.

Most QZT cameras support MicroSD storage up to 128 GB. Voice recorders typically support up to 64 GB or 128 GB depending on the model. The exact storage cap is on each product page. MicroSD cards are not included by default. Confirm whether you need QZT to supply cards with the order.

Insert the MicroSD card, power the device, open the matching app, and follow the in-app pairing flow. The pairing usually involves scanning a QR code shown by the app and entering the WiFi password. QZT provides multilingual setup videos on request for distributors who need installer training materials.

Check that the WiFi network is 2.4 GHz, that the password is correct, and that the camera has been reset to factory state. The reset procedure is in the product manual. If pairing still fails, QZT technical support provides remote guidance through the Italian operation during European business hours.

Battery life depends on the model and recording mode. Q70 supports up to 400 hours of standby and long active recording. Q1 supports shorter runtime in a more compact body. Specific runtime in continuous recording versus voice-activated mode is listed on each product page.

Most QZT WiFi cameras record audio along with video. Local law on audio recording varies by country. Confirm that covert audio recording is permitted in your operating jurisdiction before deployment. The app allows audio to be disabled on the camera setting if required.

Yes. QZT supports silk-screen logo on the product, custom packaging box, sticker, user manual customization, and carton labeling. OEM MOQ depends on the customization level. Confirm the artwork file format and print method during the OEM brief.

Yes. QZT prepares user manuals in Italian, Spanish, French, Polish, and German on request when the order volume supports the customization. The buyer provides the source content or a template, and QZT formats and prints the manual for the production run.

Standard OEM lead time is the production lead time plus the artwork sign-off cycle. Most OEM orders complete in 25-40 working days from artwork approval. Complex customization (custom enclosure, custom firmware) takes longer. The exact lead time is confirmed on the order acknowledgment.

Firmware modification is available for selected modules at a higher MOQ. The change scope, expected behavior, and test plan are confirmed before any development work begins. QZT provides a quotation and timeline for the firmware engineering work.

Yes. QZT supplies Tuya WiFi camera modules and DIY camera modules to integrators who build their own enclosures. The C10 Tuya module and the DIY Hidden Spy Camera Module are the standard module offerings. Documentation includes the module pinout, power specification, and app compatibility.

Yes. QZT provides a pre-production OEM sample for sign-off before the full production run. The sample shows the printed logo, packaging material, and assembled product fit. The buyer confirms the sample before QZT releases bulk production.